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Terms and conditions

  • Goods & Services sold are not refundable.
  • Products and parts used can be exchanged if there is a manufacturing fault within 7 days.
  • Maintenance charges inclusive for 1st year servicing (selected models), all respective filters replacements and parts (FREE for 1st year). Subsequent annual maintenance (inclusive of filters and parts change) will be charged accordingly (Subject to GST 7%).
  • In the following cases, repair work shall be charged even within the warranty period.
  1. Breakdown caused by careless operation or unreasonable repair and renovation of the installed premise.
  2. Breakdown caused by intentional mishandling of the dispenser by operating the dispenser via means that are not specified in the user’s manual
  3. Troubleshoot work that need to be carried out of schedule service week by 22 Associates Pte Ltd.
  • Product sold is in new & original condition.
  • All goods shall still remain as the property of 22 Associates Pte Ltd until full settlement has been made to the company.
  • Prices include normal scheduled maintenance with no known technicalities.
  • Interest is chargeable at 2% per month on overdue accounts.